Privacy Policy

Last Updated: July 2026

At Kareness, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains what information we collect, how we use it, and how we protect it when you use our website or personal shopping services.

By using our website or placing an order with Kareness, you agree to the practices described in this Privacy Policy.

1. Information We Collect

We may collect the following information when you contact us or place an order:

• Full name

• Email address

• Phone number

• Delivery information

• Shopping list and order details

• Payment information (such as payment confirmation)

• Communications with our customer support

We only collect information that is necessary to provide our services.

2. How We Use Your Information

We use your information to:

• Process and manage your orders

• Prepare quotations and invoices

• Communicate order updates

• Coordinate cargo shipping

• Respond to customer enquiries

• Improve our services and website

• Comply with legal obligations

3. Sharing Your Information

We do not sell, rent, or trade your personal information.

We may share limited information only when necessary with:

• Cargo service providers for shipment coordination

• Payment service providers to process payments

• Government authorities if required by applicable law

We only share information that is necessary for these purposes.

4. Data Security

We take reasonable administrative and technical measures to protect your personal information from unauthorized access, disclosure, alteration, or loss.

However, no method of internet transmission or electronic storage is completely secure, and we cannot guarantee absolute security.

5. Data Retention

We retain your information only for as long as necessary to:

• Complete your order

• Provide customer support

• Maintain business records

• Comply with legal and accounting requirements

When your information is no longer required, we will securely delete or anonymize it where appropriate.

6. Cookies

Our website may use cookies and similar technologies to improve website performance and enhance your browsing experience.

You may disable cookies through your browser settings; however, some website features may not function properly.

7. Your Rights

Depending on applicable law, you may have the right to:

• Request access to your personal information

• Request correction of inaccurate information

• Request deletion of your personal information

• Withdraw consent where applicable

• Ask questions about how your information is processed

To make a request, please contact us using the contact details on our website.

8. Third-Party Services

Our website may contain links to third-party websites or use third-party services, such as payment providers or messaging platforms.

Kareness is not responsible for the privacy practices or content of third-party websites or services.

We encourage you to review their privacy policies before using them.

9. Children's Privacy

Our services are not intended for children under the age of 18.

We do not knowingly collect personal information from children.

If we become aware that such information has been collected unintentionally, we will take reasonable steps to delete it.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time.

Any changes will be published on this page, and the "Last Updated" date will be revised accordingly.

11. Contact Us

If you have any questions about this Privacy Policy or how we handle your personal information, please contact us through the contact information provided on our website.